This Privacy Policy describes how Original Aso-Ebi ("we", "us", "our") handles personal information collected through our website and store operations. By using our services, you agree to the practices described in this policy.
Information We Collect
Information You Provide
When you place an order, create an account, or contact us, we collect your name, email address, phone number, delivery address, and payment information. We also collect any information you voluntarily provide in messages or form submissions.
Automatically Collected Information
When you visit our website, we automatically collect your IP address, browser type, device information, pages visited, and the date and time of your visit. This data is collected via cookies and similar tracking technologies.
Transaction Data
We retain records of your purchases, including items ordered, quantities, prices paid, and delivery information, for order management and legal compliance purposes.
How We Use Your Information
Order Fulfilment
Your information is primarily used to process and deliver your orders, communicate about your purchases, and provide customer support.
Service Improvement
We analyse usage data in aggregate form to improve our website, product listings, and overall customer experience.
Marketing Communications
With your consent, we may send you promotional emails or WhatsApp messages about new arrivals, offers, and events. You can opt out at any time.
Legal Obligations
We may use your data to comply with applicable Nigerian laws, respond to legal requests, and protect our rights.
Your Rights
Access & Correction
You have the right to access the personal data we hold about you and request corrections to any inaccurate information.
Deletion
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
Opt-Out
You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or messaging us directly on WhatsApp.
Data Portability
You may request a copy of your data in a structured, machine-readable format.
Data Security
Our Measures
We implement SSL encryption, secure server infrastructure, and access controls to protect your data. Our payment processing complies with PCI DSS standards.
Breach Notification
In the unlikely event of a data breach affecting your information, we will notify you and the relevant regulatory authority in accordance with Nigerian data protection laws.
Data Retention
How Long We Keep Data
We retain customer account data for as long as your account is active or as needed to provide services. Transaction records are kept for a minimum of 6 years for tax and legal compliance. You may request deletion of non-essential data at any time.
Changes to This Policy
Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. The date of the last update is shown at the bottom of this page.
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Send a Privacy Request →